Disaster Recovery: For When The Worst Happens
Who are you going to call?
Disaster Recovery is an underutilised part of any company's IT strategy. But what happens if things do go wrong? Who are you going to call? Here's an example that happened to one of our own clients ...
There are so many threats out there. Ensure your disaster recovery policy works!
copyright: andose24 / 123rf stock photo (licensee)
One morning recently, at around 7am, our automatic systems reported some of our client servers going offline, soon after the phones started ringing in our IT Support office and, very quickly, our call counters went off the scale. Our overflow support plan kicked in. We brought in our level 2 and 3 support staff to answer calls as well.
"Something big was going down!"
One of our customers, a large multi-site, UK-wide operation, had a complete IT meltdown as their email and file servers all went offline at the same time.
The Arena Cryptomix virus had struck; this attacks system folders and renders the operating system unusable. It attacks fileservers and spreads through network shares on local computers, it attacks backup servers, mail servers, DNS servers ... well, anything connected to an internal network. It is nasty, very nasty, and it rapidly shuts down a business.
Some worrying cybercrime facts from 2017:
On average, every 39 seconds, someone somewhere gets hacked
Government, retail, and technology companies are most affected
43% of cyber attacks target small business
64% of companies have experienced web-based attacks
62% experienced phishing & social engineering attacks
59% of companies experienced malicious code and botnets
51% experienced denial of service attacks
These are frightening statistics, but don't panic!
Thankfully, our own project engineering team have developed solutions that tackle this method of attack from an innovative network infrastructure perspective and provide a secure, resilient and very effective countermeasure to nasty, invasive ransomware attacks like this. We have also started deploying Cisco Intrusion Detection Systems which helps shut down affected systems really quickly, preventing the spread of malicious viruses.
"Don't wait for the worst to happen; it can (and regularly does) happen to the very best organisations!"
Talk to us about disaster recovery for your business on 0333 335 0467 or click here to ping over an email and let's see how our IT experts can secure your internal network. You can also visit our website to find out more about us.
Until next time ...
Sales Director at CMC IT, Jeremy has had a successful career in the technology sector having worked for manufacturers such as Wacom and spending time as a business strategist specialising in the implementation of technology throughout organisations.
Knowledgeable, highly focused, but also friendly and engaging, clients find it easy to talk to Jeremy who will always propose the best technical solution for their exact needs and always at the right price.