Driven And Customer Focussed. Meet Jay Gould
Impressive skills from humble beginnings ...
Jay Gould joined CMC Technology in January to focus on new business and account management. He has been implementing many new ideas and innovations ...
We welcomed Jay Gould to the CMC team in January and he's making a real difference!
One of the best ideas he's introduced so far is the free IT health check that we blogged about last week. It is going down very well with businesses across Milton Keynes and beyond.
"He's also added a direct marketing strategy to maximise contact rates!"
His impressive skills come from his humble beginnings as a sales apprentice at the tender age of just 16, and he has seen growth across the IT industry with astonishing new customers experiences as technology evolves.
One of our new clients said, "I dealt with Jay, he was extremely informative about the Wacom Clipboard. He explained in great detail everything I needed to know about the product so I could understand how it works and how it would benefit my business. I had a million questions about the product and he answered every single one, there was nothing he didn't cover - he was lovely to work with. I will, without a doubt, be recommending him to all my recruitment contacts! Thanks once again for all your help Jay“ - Susan Lawrence – Director
Another commented, "From the very first phone call to Jay at CMC we have received nothing but a helpful, friendly and professional advice. The entire team have been very approachable on all aspects of our requirements. There were a couple of glitches at the beginning (as you would naturally expect), however, these were resolved promptly and effectively. I would highly recommend CMC for anyone looking to have a cleaner 'all under one roof' approach to business.” - Laura Barrow – Neil Moran Associates
As part of his efforts to build new business, you will often see Jay at networking events across Milton Keynes and around the UK. If you haven’t heard or met him yet there’s no doubt you will do soon.
In Jay's own words: "I truly love CMC. As an independent IT firm, nothing is ever too much for our customers. We have the expertise of a corporate company, but our customers are never forgotten about. it’s very common that the IT managers and directors I talk to say they are not getting the service they deserved or that they only see their current provider when things go wrong.
That’s not how business is done here! Each customer is very important to us and all have first class dedicated account managers who often visit them. Your solution provider should always be thinking of you and avoid disruptions and fix things before they go wrong"
Jay has a fabulous personality and has received a very warm welcome from everybody at CMC, just like every customer does. He always believes that things can be improved and his knowledge, dedication and experience will certainly help our company grow.
"Would you like to know more?"
If you're considering changing your IT Support Provider, or would like to chat to us about any aspect of your IT infrastructure, do give our very own Jay Gould a call on 01908 272722 or click here to ping over an email and he'll be in touch.